Course Objectives:
- - Writing
- - Speaking
- - Presentation
- - Listening
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Course Objectives:
- - Team work
- - Interpersonal communication
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Course Objectives:
- - Marketing
- - Sales
- - Customer Service
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Course Objectives:
- - Digital
- - Traditional
- - Telemarketing
- - Guerilla
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Course Objectives:
- - Customer care
- - Customer relation
- - Customer service
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Course Objectives:
- - Time management
- - Documentation
- - Organizational planning
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Course Objectives:
- Role of Self-awareness in EI
- How to Balance Personal and Work Life
- How to become More Self-aware
- How to Increase Your Self-regard Level
- How to Handle Your Fears
- How to Boost Your Self-esteem
- What is a Power Continuum
- What is Self-talk
- Steps to Self- Motivate Yourself
- Stages of the Behavior Cycle
- Steps to get to Root Cause of Emotions
- What is meant by 'Emotional Flooding'
- Steps for Preventing Flooding
- Types of Strokes
- Characteristics of Good Personal Skills
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Course Objectives:
- - Job Description vs Standard of Performance
- - Formulating Smart Objectives
- - Quarterly Reviews
- - Rating Scale
- - Development Plan
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